The Alberta Association for Immigrant Serving Agencies (AAISA) undertook its 2nd annual provincial sector survey from January to February 2019. The survey was sent to 100+ agencies, and obtained responses from 43 agencies including from urban centres, small centres and Francophone agencies.

The survey aimed to examine and understand the priorities, systems-level issues and areas of improvement in the settlement and integration sector, to identify any current systems-level issues that are affecting newcomer-serving agencies and to highlight areas of improvement for the next fiscal year. The survey results inform the development of future services and programs that will provide strategies for AAISA to enable agencies to be equipped with the tools to provide high-quality, innovative and adaptable programs and services to newcomers in the province of Alberta.

The results of the survey are summarized in these infographics. The findings start by giving a profile or overview of the sector, and then the findings are divided into each of AAISA’s departments: Engagement, Research, and Policy, Professional Development, and Membership.

If you have any questions, please contact A. Daniella Bagmeijer, Research and Policy Lead (