Alberta Association of
Immigrant Serving Agencies

Supporting Alberta’s settlement and integration sector since 1980.

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Save the Date: 2021 AAISA AGM

Save the Date: The 2021 AAISA Virtual AGM  will be held on Thursday, July 15th 2021, 4:00pm – 5:30pm.

Meeting link, registration information and all relevant documents will be sent out closer to the date of the AGM.

We look forward to connecting with you.

Developing Cultural Competence

This professional development course offers frontline staff of settlement and integration agencies in Alberta’s small centres the knowledge and practical skills required to develop cultural competencies and foster intercultural understanding to better serve culturally diverse newcomers. It provides vital strategies for developing trusting relationships between and among frontline staff and newcomer clients as well as means to reduce communication gaps that can adversely affect newcomers’ settlement and integration prospects.  

Course duration: 5 weeks
Credit hours: 15