Capacity Building Through the COVID-19 Lens

Strengthening the foundation of service delivery is crucial to meeting the evolving needs of newcomer communities. AAISA’s capacity-building initiatives below focus on enhancing organizational skills, knowledge, and resources, enabling agencies to provide more effective, responsive, and sustainable support for newcomers.

Below are capacity building resources regarding the findings from the Capacity Building Through The COVID-19 Lens Project. These resources summarize the best practices identified from two rounds of focus groups that AAISA hosted, reaching 157 participants and representing over 20+ settlement and integration agencies. These capacity building resources are targeted towards:

• Incoming newcomer-serving practitioners
• Volunteers
• Managers and Coordinators
• Experienced newcomer-serving practitioners

For more information regarding the research and publication from this project, click here.

Language Focus Area

Below are the professional development resources focused on Language Learning. These resources are targeted towards:

• Pre-Service Instructors
• Newly Practicing Instructors
• Substitute Instructors
• Volunteers
• Managers and Coordinators
• Experienced Instructors

These language resources are created in combination with our Digital Literacy and Equity in Hybrid Learning with Low Literacy Learners virtual course, which can be accessed for free on our AAISA Learning Management System. This course is estimated to take 45 minutes to complete.

If you are interested in enrolling and do not have an LMS account, please click here. If you have an AAISA LMS account, please enroll using this link.

Community Reception and Integration Focus Area

Below are the professional development resources focused on community reception and integration. These resources are targeted towards:

• Community engagement workers
• Community development workers
• Marketing & Communications worker
• Settlement & Integration workers
• Community program facilitators