Current Courses

Specialized courses for settlement practitioners

Self-Paced Courses

Our self-paced courses allow practitioners to learn at their convenience, providing flexibility while maintaining a high standard of learning.

Quarter 2 | September

Foundations of Case Management II

This five (5) module course will building upon Part 1 of the Foundations of Case Management in Settlement Practice. It will offer participants insight into the various methods of needs assessment and the importance of cultural competence and self/community care. In addition, this course will introduce them to various approaches to practice, including task-centered crises intervention, and trauma-informed approaches, and. In each of the modules we will consider issues of power, oppression, and social justice as well as discuss key skills that service providers can use to challenge oppressive practices within the case management process.

Audience: Settlement and Integration Sector Workers

  • Course Start Date: September 2, 2025
  • Course End Date: October 14, 2025
  • Registration Closing Date: August 26, 2025
Register here

Strength Based Approach to Settlement Practice

The course adopts an interactive and experiential learning format, combining theoretical insights with
practical strategies. Participants will engage in case studies, group discussions, and reflective exercises
that simulate real-world situations encountered in settlement practice. This approach allows
participants to build a holistic understanding of the complexities involved in assisting newcomers, while
also honoring their innate resilience, collaborative relational strengths and capacity to thrive in light of
challenging life circumstances.

Audience: Settlement and Integration sector workers

  • Course Start Date: September 8, 2025
  • Course End Date: October 20, 2025
  • Registration Closing Date: September 1, 2025
Register here

Our courses are exclusively available to members of AAISA, MANSO, SAISIA, and affiliates of the Prairie TFW Project and the Grassroots Accelerator Program.

Stay tuned for future non-member access opportunities!

 

TESTIMONIALS

Trauma Informed Care
This course gave me a solid understanding of how trauma affects newcomers navigating the resettlement process. The practical tools and case-based discussions helped me respond more compassionately to clients’ experiences. I now feel more equipped to offer support that is both safe and empowering.
(Trauma Informed Care – Student)

Needs Assessment and Action Plan
This course gave me a framework to better identify the unique needs of immigrants and refugees. I learned how to create clear, actionable plans that actually support long-term settlement success. It was practical, empowering, and immediately useful in my daily client interactions.
(Needs Assessment and Action Plan – Student)

Welcoming Diversity
This course opened my eyes to how cultural differences shape the newcomer experience. Through reflective exercises and shared stories, I learned how to build more inclusive, respectful relationships with clients from diverse backgrounds. It’s a must for anyone working in the settlement sector.
(Welcoming Diversity – Student)

 Leadership and Conflict Transformation
This course was transformative—it helped me understand how to lead with cultural sensitivity and de-escalate tension within diverse communities. The real-world scenarios drawn from immigration and settlement settings made the content highly relevant and practical. I now feel better prepared to support both clients and colleagues through complex challenges.
(Leadership and Conflict Transformation – Student)

Registration Questions?

Registering for our courses is simple. Here are the details on what to expect during the registration process.

  • During registration, you will be asked to provide your full name and email address and select the course you are interested in.
  • Once you complete the registration form, you will receive a confirmation email with further instructions and details about the course.
  • For more information about our training programs or to get in touch with us, please reach out to us. Together, we can enhance the professional development of settlement practitioners across Alberta.