Current Courses
Specialized courses for settlement practitioners
Specialized courses for settlement practitioners
Our self-paced courses allow practitioners to learn at their convenience, providing flexibility while maintaining a high standard of learning.
This course is aimed at providing introduction to different types of SGBV, identify root causes, modes, and prevalence of such forms of violence impacting disproportionally women, transgender, queer, racialized, and disabled newcomers using an intersectional lens . It will review the unique experiences and stories of immigrant and refugee survivors of SGBV and assist participants to develop the skills and knowledge on how to handle disclosures of SGBV and practical guidance on psychosocial support for individuals affected by SGBV.
L’objectif du cours “Violence sexuelle fondée sur le genre : Soutien et prévention”est de créer une base de connaissances sur la violence sexiste et d’élargir la capacité des prestataires de services d’installation dans le secteur de l’immigration à répondre à ce type de violence et à la combattre, afin de fournir un soutien aux immigrants et aux réfugiés qui sont victimes de violence sexiste.
Course Start Date: August 5, 2025
Audience: Settlement and Integration Sector Workers
The course is designed to help clients understand the concepts, nature and impact of stigma and discrimination on clients with mental health needs. It covers issues on how stigma and discrimination affect clients in accessing mental health support, the skills and strategies to improve service provider and client interactions in mental health support.
Le cours est conçu pour aider les participants à comprendre les concepts, la nature et les effets de la stigmatisation et de la discrimination envers les personnes ayant des besoins en santé mentale. Il aborde les enjeux liés à l’impact de la stigmatisation et de la discrimination sur l’accès au soutien en santé mentale, ainsi que les compétences et stratégies visant à améliorer les interactions entre les prestataires de services et les clients dans ce domaine.
Audience: Settlement and Integration sector workers
The Basic Counselling Skills in a Cross-Cultural Context Course is intended to help Settlement Practitioners define their counselling role with clients they serve and help them to recognize to develop the attitudes, skills and knowledge to be effective in that role.
Le cours Compétences de base en counseling dans un contexte interculturel vise à aider les intervenants en établissement à définir leur rôle de conseiller auprès des clients qu’ils servent et à les aider à reconnaître, développer les attitudes, compétences et connaissances nécessaires pour être efficaces dans ce rôle.
Audience: Settlement and Integration sector workers
Trauma Informed Care
This course gave me a solid understanding of how trauma affects newcomers navigating the resettlement process. The practical tools and case-based discussions helped me respond more compassionately to clients’ experiences. I now feel more equipped to offer support that is both safe and empowering.
(Trauma Informed Care – Student)
Needs Assessment and Action Plan
This course gave me a framework to better identify the unique needs of immigrants and refugees. I learned how to create clear, actionable plans that actually support long-term settlement success. It was practical, empowering, and immediately useful in my daily client interactions.
(Needs Assessment and Action Plan – Student)
Welcoming Diversity
This course opened my eyes to how cultural differences shape the newcomer experience. Through reflective exercises and shared stories, I learned how to build more inclusive, respectful relationships with clients from diverse backgrounds. It’s a must for anyone working in the settlement sector.
(Welcoming Diversity – Student)
Leadership and Conflict Transformation
This course was transformative—it helped me understand how to lead with cultural sensitivity and de-escalate tension within diverse communities. The real-world scenarios drawn from immigration and settlement settings made the content highly relevant and practical. I now feel better prepared to support both clients and colleagues through complex challenges.
(Leadership and Conflict Transformation – Student)
Registering for our courses is simple. Here are the details on what to expect during the registration process.