Current Courses

Participants will explore the functions of Service Provider Organizations (SPOs) and their relationship to general community service providers. They will examine the roles, responsibilities, and guiding principles of settlement practitioners, along with key ethical issues: boundaries, confidentiality and consent, and conflict of interest.

Les participants exploreront les fonctions des organisations de prestataires de services (SPO) et leur relation avec les prestataires de services communautaires généraux. Ils examineront les rôles, les responsabilités et les principes directeurs des praticiens de l’établissement, ainsi que les principales questions éthiques : les limites, la confidentialité et le consentement, et les conflits d’intérêts

The course will help build the capacity of staff of settlement organizations and service providers working in or with the immigrant and refugee-serving sector across Alberta, especially those in smaller and rural communities, in supporting the settlement and integration of immigrants and refugees and in understanding how they can strengthen newcomer retention in their communities.

This course will equip settlement practitioners with the knowledge and practical skills they need to effectively conduct needs assessments and help people from diverse backgrounds develop personalized goals and action plans tailored to their culture and life experience in order to meet their clients’ settlement needs.

Ce cours apportera aux praticiens de l’établissement les connaissances et les compétences pratiques dont ils ont besoin pour mener efficacement des évaluations des besoins et aider les personnes d’origines diverses à développer des objectifs personnalisés et des plans d’action adaptés à leur culture et à leur expérience de vie afin de répondre aux besoins de leurs clients en matière d’établissement.

Despite efforts to embrace diversity, women and members of racial, ethnic, and gender minority groups continue to experience bias, inequities, microaggressions, and unwelcoming atmospheres in various places and even within the settlement sector. This course will provide settlement practitioners with a detailed understanding of unconscious biases, micro-aggressions in workplace and assist them in responding and dealing with these situations within and outside their organization.

This course provides essential information and resources to support newcomers and address settlement challenges. It covers Alberta’s settlement services, funding, key organizations, and the roles of settlement practitioners. Participants will also explore social justice concepts like anti-racism and anti-oppression in settlement work.

Ce cours fournit des informations et des ressources essentielles pour soutenir les nouveaux arrivants et relever les défis de l’établissement. Il couvre les services d’établissement de l’Alberta, le financement, les organisations clés et les rôles des praticiens de l’établissement. Les participants exploreront également les concepts de justice sociale tels que l’antiracisme et l’anti-oppression dans le travail d’établissement.