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By Content Contributor: Juhhie Mendiratta

We’re excited to announce the completion of our spring AAISA courses—Settlement and Transition Processes and Working with Refugees with Complex Needs.

Settlement and Transition Processes was offered as part of AAISA’s new Pre-Service Certificate program, primarily for settlement practitioners in their first year of practice, as well as individuals eager to start their career in the settlement sector. The course was designed to provide settlement practitioners with the knowledge required to understand the essential concepts relating to settlement, culture, and multiculturalism.

“Amazing training session! I learned a wealth of practical and theoretical knowledge from the facilitator and training participants. I would highly recommend this training session to anyone working in the immigration sector.” – AAISA Learner

Working with Refugees with Complex Needs is designed to enable settlement practitioners to conduct needs assessments, as well as assist clients in developing individualized goals and action plans appropriate to their culture and life experiences. Participants utilized a series of case studies based on profiles of immigrant families to identify complex factors that present challenges to integration. They created a resource map of current community supports, examined action plans, case management strategies, and identified gaps in community resources.

Communication, accountability, professionalism, and ethics were few of the major skills acquired by learners during both courses. Learners identified three major learnings from the course, including: effective communication/listening, empathy/cultural awareness, and the importance of self-care.

Stay tuned for new course offerings Fall 2017!

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